FAQ’s

Yes.

We offer a local ‘curb-side’ delivery service with a range of options depending on your delivery requirements.

Generally, we require 24 hours notice to schedule a delivery.

In some cases, you can place an order and have it delivered the same day.

However – there are factors that may affect order processing and delivery scheduling:

• Special Order Items – some products may take days or even weeks before they are available for delivery
• Large Orders that require time to ‘build’
• Seasonal

Yes.

In order to price match, we require one of the following:

• a copy of a printed offer or flyer with the advertised price and the terms & conditions offered
• a written quotation detailing the pricing of a competitor

We reserve the right:

• not to price match
• to match all prices on any competitor quotes

No.

Anchor Building Supply does not offer any services where a warranty might be applicable – and we do not manufacture any of the products we sell.

However, many products we supply come with a limited warranty offered by the manufacturer. As a supplier of warrantied products, we accept fully our responsibility in the chain of custody under said warranty and will support any claims as an intermediary between manufacturer and consumer.

Yes, we most certainly do.

Interior Doors

Exterior Doors

Garage Doors

Windows

Both Composite & PVC Decking Products are covered by similar warranties and offer similar low-maintenance performance benefits. Both are easy to install and require relatively little maintenance. Composites (Trex, TimberTech, MoistureShield or Fiberon) contain recycled wood and plastic and are heavier than PVC’s (AZEK or Fiberon), which contain no organic material whatsoever – but therefore more expensive to manufacturer and have a higher price point.

Trex, TimberTech, MoistureShield, Azek and Fiberon Decking all offer similar performance benefits when compared to softwoods like Cedar or Pressure Treated Decking. As we supply all of the above brands (and more) we do not determine one to be better than the other.

From our experience, our customers generally carry out their own research to establish which brand they align to, but in more simpler terms, when it comes to selecting the product to lay down on your new deck – more often than not it comes down to price, color and grain pattern and texture. We have a complete range of samples available in-store, along with product literature, and friendly, helpful advice from our expert staff to help you make the right decision.